Frequently Asked Questions
Everything you need to know about our premium apparel and service.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the location.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small shipping fee.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through specialized financing partners.
How should I care for my DynaVap garments?
To maintain the quality of our fabrics, we recommend machine washing in cold water with similar colors and hanging to dry. Detailed care instructions are also printed on the internal label of each piece.
Can I track my order once it has been shipped?
Yes, once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.